mamalila GmbH helpdesk: +49 (0) 9187 907989-0 – Outlet: In der Herrnau 3, Altdorf b. Nürnberg

General Terms and Conditions of Business

Status: March 2017

§ 1 Scope of application, customer information

The following general terms and conditions regulate the contractual relationship between mamalila GmbH and the consumers and retailers who buy goods through our shop. We do not accept any terms and conditions that contradict or deviate from our terms and conditions. The contract language is German.

§ 2 Conclusion of contract

  1. The offers on the Internet represent a non-binding invitation to you to buy goods.
  2. You can add one or more products to the shopping cart. In the course of the ordering process you enter your data and wishes regarding payment method, delivery modalities etc. Only by clicking the order button do you submit a binding offer to conclude a purchase contract. You can also place a binding order by telephone or email.
  3. With the confirmation of receipt sent immediately by email, the acceptance of your offer is declared at the same time and the purchase contract is concluded. In the case of an order by telephone, the purchase contract is concluded if we accept your offer immediately. If the offer is not accepted immediately, you are no longer bound by it.

§ 3 Customer information: Storage of your order data

Your order with details of the concluded contract (e.g. type of product, price etc.) will be stored by us. We will send you the AGB, but you can also access the AGB at any time after the conclusion of the contract via our website.

As a registered customer you can access your past orders via the customer login area (My Account).

§ 4 Customer information: Correction note

You can correct your entries at any time before placing the order by pressing the delete key. We will inform you about further correction possibilities on the way through the ordering process. You can also end the ordering process completely at any time by closing the browser window.

§ 5 Retention of title

The object of purchase remains our property until full payment has been made.

§ 6 Legal liability for defects

For our goods there are statutory rights of liability for defects.

§ 7 Limitation of liability

We exclude liability for slightly negligent breaches of duty, provided that these do not concern duties essential to the contract, damages from injury to life, body or health, guarantees or claims under the Product Liability Act. The same applies to breaches of duty by our vicarious agents and our legal representatives. Essential contractual obligations include in particular the obligation to hand over the item to you and to provide you with ownership of it. Furthermore, we must provide you with the item free of material defects and defects of title.

§ 8 Commercial legal venue

The exclusive place of jurisdiction for all disputes arising from this contract is our registered office if you are a merchant.